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All payments are to be made via PayPal or Mangopay, depending on the possibilities offered by the seller. No payments are to be made by neither cheque, bank transfer nor cash directly to the seller.
A payment that is not sent through PayPal (if accepted by the seller) or Mangopay will be refunded by the seller to the buyer. An unpaid purchase may result in consequences to the buyer's account.
If the seller's sales conditions include additional clauses relating to payment, these are to be considered null and void. The payment conditions of the Delcampe website, as defined in the conditions of use, are the only ones applicable.
Purchases must be paid for within 14 days of receipt of the final statement from the seller.
Guarantee
Right of withdrawal
To find out about the return and refund time for the item, please see the Delcampe Charter.
Specific conditions
Customer Service
We strive to provide you with quality products at an affordable price and excellent Five Star customer service. Your satisfaction is our goal. If for any reason you have any questions or concerns, please contact us. We respond to your emails as quickly as possible with the utmost care and concern.
PLEASE READ! We rely on customers comment and rating points. Please leave positive feedback with four 5-Star-Detailed Selling Ratings (DSR). Please contact us before leaving anything other than a five-star rating. We appreciate the opportunity to provide a quick and fair resolution. Thank you in advance for your cooperation.
Shipping
We ship Monday through Friday.
We ship within 2-3 days of receipt of payment, excluding weekends and holidays.
Standard delivery depending on your location.
Shipping is provided by the Albanian Postal Service or other service if you want.
Shipping include registered shipping with tracking number.
Shipping and handling combined fees for letters:
0 – 20 gr = 3.99$ 21 – 50 gr = 4.99$ 51 – 100 gr = 5.99$ 101 – 250 gr = 8.99$ 251 – 500 gr = 14.99$ 501 – 1000 gr = 29.99$